Last Updated: 04 February 2026
Greymont Ceramic (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of visitors, customers, and business partners who interact with our website and services. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or communicate with us through digital channels.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website or submitting personal information.
1. About Greymont Ceramic
Greymont Ceramic is a tile manufacturing company based in India, engaged in the production and export of ceramic and porcelain tile products for residential, commercial, and architectural applications.
Business Address:
150 Feet Ring Road,
Rajkot, Gujarat – 360004
India
Contact Email:
[email protected]
This Privacy Policy applies to all users of our website, including business clients (B2B) and individual customers (B2C), across domestic and international markets.
2. Information We Collect
We collect personal information only when it is voluntarily provided by users. The types of information we collect include:
2.1 Personal Information
When you submit enquiries or contact us through forms on our website, we may collect:
Full name
Email address
Phone number
This information is collected solely for communication and business-related purposes.
2.2 Business-Related Information
If you are contacting us on behalf of a business, we may also receive:
Company name
Project or inquiry details
Country or region of operation
This information helps us respond accurately to product enquiries, export requests, and partnership discussions.
2.3 Automatically Collected Information
At present, Greymont Ceramic does not use:
Cookies
Tracking pixels
Analytics tools
Advertising or remarketing technologies
We do not automatically collect browsing behaviour, IP tracking data, or usage analytics through our website.
If such technologies are implemented in the future, this Privacy Policy will be updated accordingly.
3. How We Use Your Information
We use the information you provide for legitimate business purposes, including:
Responding to product inquiries and contact requests
Communicating via email, phone, or WhatsApp regarding your inquiry
Providing product information, catalogues, and technical details
Supporting export and business discussions
Maintaining internal records of inquiries and communications
Improving customer service and response quality
We do not sell, rent, or trade personal information to third parties.
4. Communication Methods
By submitting your contact details, you acknowledge and agree that Greymont Ceramic may contact you using the following methods:
Email communication
Phone calls
WhatsApp or similar messaging platforms (where applicable)
These communications are strictly related to:
Your inquiry
Product information
Business- or order-related discussions
We do not send promotional marketing emails or advertisements unless specifically requested or consented to.
5. International Users & Data Transfers
Greymont Ceramic serves users and clients from multiple countries. If you are accessing our website from outside India, please note:
Your information may be stored or processed in India
By submitting your data, you consent to such transfer and processing
We take reasonable measures to protect your information regardless of location
Our practices are designed to align with international data protection principles.
6. Legal Basis for Processing (GDPR Compliance)
For users located in the European Union (EU), United Kingdom, or other GDPR-regulated regions, we process personal data under the following lawful bases:
Consent: When you voluntarily submit your information
Legitimate Interest: To respond to business inquiries and provide requested information
Contractual Necessity: When communication is required to fulfill a business request
You may withdraw consent at any time by contacting us.
7. Data Retention Policy
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:
Responding to inquiries
Maintaining business records
Complying with legal obligations
When information is no longer required, it is securely deleted or anonymised.
8. Data Security Measures
We take reasonable and appropriate technical and organisational measures to safeguard your personal information, including:
Restricted access to data
Secure communication practices
Internal data handling protocols
While we strive to protect your information, no method of electronic storage or transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
9. Information Sharing & Disclosure
We do not share personal information with third parties except in the following circumstances:
When required by law or legal process
To comply with regulatory obligations
To protect our legal rights or prevent misuse of our website
We do not disclose personal information to advertisers, marketers, or analytics providers.
10. Children’s Privacy
Our website is intended for business users and general consumers. We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information through our website, please contact us immediately, and we will take appropriate steps to remove such data.
11. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
Right to access your personal information
Right to correct inaccurate or incomplete data
Right to request deletion of your information
Right to restrict or object to processing
Right to withdraw consent
To exercise these rights, please contact us using the details provided below.
12. CCPA Compliance (California Residents)
For California residents, under the California Consumer Privacy Act (CCPA):
We do not sell personal information
You have the right to request disclosure of collected data
You may request deletion of your personal information
Requests can be made by contacting us via email.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of any external websites they visit.
14. Changes to This Privacy Policy
Greymont Ceramic reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage users to review this policy periodically to stay informed.
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Address:
150 Feet Ring Road,
Rajkot, Gujarat – 360004
India
16. Acceptance of This Policy
By using our website and submitting your information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.